Discover More in Our FAQs
Questions, Glowie?
Find quick answers about choosing your lashes, applying them, caring for them, and shopping with GlowVane.
Choosing Your Lashes
GlowVane lash clusters feature our TrueCurve curved lash band, designed to follow the natural curve of your lash line for a soft, comfortable fit. You can choose from subtle everyday styles or more defined looks to make the result your own.
Day Vane is a good place to start if you prefer a softer, everyday look.
Chic Vane offers styles with more definition for a polished or expressive finish. Explore the photos and length options on each product page to find your match.
Choose a Lash Kit if you’re starting your GlowVane routine and want the application essentials together.
Choose Lash Only if you already have the tools and products you need, or want to try another lash style. Check the individual product page for the exact contents of each option.
For a subtle look, start with shorter lengths and add length gradually. Placing shorter clusters near the inner corner can help create a balanced finish. Available lengths vary by style, so check the product page before ordering.
The number of clusters depends on the style and product format. You’ll find the exact quantity and available lengths on each product page.
Application & Wear
Yes. Start with clean, dry natural lashes and use a light layer of Bond. Apply the clusters one at a time, gently press them into place, and finish with Seal.
Our How To Apply guide walks you through the full routine.
Apply a thin layer of Bond to clean natural lashes and let it become tacky. Place each cluster underneath your natural lashes, close to the lash line without touching the waterline. Gently press the clusters and your natural lashes together, then apply Seal to finish.
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We recommend finishing with Seal. It helps reduce tackiness after application and completes the Bond & Seal routine.
When used with GlowVane Bond & Seal, our lash clusters are designed for approximately 48–72 hours of wear. Results vary with application, your natural lashes, and daily activities.
Care & Removal
GlowVane lashes are made for everyday wear. To help preserve the hold, avoid rubbing or pulling at your eyes and be gentle when washing your face. Exposure to water, steam, oils, and friction may affect how long the lashes stay in place.
Some clusters may be worn again if they remain clean and keep their shape after gentle removal. Reuse depends on the condition of the clusters and how they were handled. Do not reapply clusters that are damaged or cannot be cleaned properly.
Use GlowVane lash remover to loosen the Bond, then gently slide the clusters away. Never pull them off while they are still attached.
Follow our How To Apply guide for detailed removal instructions.
Oil or moisture on your natural lashes, too much Bond, or insufficient pressing during application can affect the hold. Begin with clean, dry lashes, use a thin layer of Bond, and gently press each cluster into place before applying Seal.
Shipping & Orders
GlowVane offers free standard shipping on U.S. orders. Shipping offers and rates for other destinations may vary by product and location. The applicable shipping charge is shown at checkout; see our Shipping Policy for more details.
Delivery depends on the destination and the product ordered. U.S. delivery is generally estimated at 3–5 business days after dispatch. International delivery times vary by region. Processing time is separate from delivery time; see our Shipping Policy for current estimates.
Once your order ships, we’ll send you a shipping confirmation with tracking details. You can use the link in that email or visit our Track Your Order page. Tracking updates may take some time to appear after the carrier receives your package.
Contact us as soon as possible at service@glowvane.com. We’ll check whether the order can still be changed before it ships. Once it has been dispatched, changes or cancellation may no longer be possible.
Returns & Support
You may request a return within 14 days after your order is delivered. Eligible products must be unused, unopened, and in their original condition and packaging. See our Return & Refund Policy for the full requirements.
For hygiene reasons, opened or used lash products are generally not eligible for return, except where required by law or when there is a product issue. If you received a damaged, defective, or incorrect item, please contact us so we can review it.
Email service@glowvane.com with your order number and clear photos of the item and its packaging. Our team will review the issue and let you know the next steps.
Contact service@glowvane.com with your order number and the reason for your request. If your return is approved, our team will provide the correct return address and instructions for your location. Please do not send an item back before receiving those instructions.
Still need help?
We’re here for every Glowie. For questions about your order, products, shipping, or returns, visit our Contact Us page, email service@glowvane.com
Interested in wholesale or business partnerships? Email glowvanebeauty@gmail.com and tell us a little about your business and the products you’re interested in.